Your Privacy Choices

Privacy Preferences and Consumer Rights

At FLUFFELORA, we respect your privacy and are committed to managing your personal information responsibly. This page explains how you can exercise applicable privacy rights and manage certain choices concerning cookies, advertising, marketing communications, and the way your personal information is used.

The privacy rights available to you may differ depending on your location and the privacy laws that apply to you.

Your Privacy Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we maintain about you
• Ask us to correct personal information that is inaccurate or incomplete
• Request deletion of your personal information
• Obtain a portable copy of certain eligible personal information
• Restrict or object to certain ways we use your personal information
• Opt out of targeted advertising or certain forms of data sharing
• Request details about how your personal information has been collected, used, or disclosed
• Withdraw your consent where our processing depends on your consent
• Appeal certain decisions we make regarding a privacy request

Some of these rights may be limited by applicable legal requirements or exceptions.

How to Submit a Privacy Request

To exercise an applicable privacy right, please contact us at service@fluffelora.com with the following subject line:

Privacy Request

Please provide:

• Your full name
• The email address connected to your order or previous interaction with our store
• The privacy right you would like to exercise
• A clear explanation of your request
• Your order number, if your request concerns a purchase

For your protection, please do not send payment card information, account passwords, government-issued identification numbers, or other sensitive authentication details by email.

Verification of Requests

Before fulfilling a privacy request, we may ask you to provide information reasonably necessary to verify your identity and confirm that the request concerns personal information associated with you.

The information required for verification will depend on the type and sensitivity of your request. This procedure helps safeguard your personal information against unauthorized access, disclosure, correction, or deletion.

If we are unable to reasonably verify your identity, we may not be able to fulfill your request.

Authorized Agents

Where allowed by applicable law, you may appoint an authorized agent to submit a privacy request on your behalf.

We may require the authorized agent to provide written documentation showing that they have permission to act for you. We may also contact you directly to verify your identity and confirm that you authorized the request, unless applicable law provides otherwise.

Cookies, Analytics, and Advertising Choices

Our website may use cookies and similar technologies to operate our store, remember your preferences, evaluate website performance, enhance your shopping experience, and provide relevant advertising.

Depending on the options available through our website, you may be able to control certain cookie and advertising preferences through:

• Our cookie banner or available privacy preference controls
• Your browser's privacy and cookie settings
• Privacy settings available on your device
• Advertising-industry opt-out tools
• Browser-based opt-out preference signals

Turning off certain cookies may affect the availability, functionality, or performance of some features on our website.

Where required by applicable law and technically supported by our website or service providers, we will recognize and process supported browser-based opt-out signals, such as Global Privacy Control.

Email Marketing Preferences

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link provided at the bottom of our marketing emails.

After unsubscribing, you may still receive non-promotional communications that are necessary for us to provide our services. These communications may include:

• Order confirmations
• Payment or account-related notifications
• Shipping and delivery updates
• Product safety or recall notices
• Customer service responses
• Security or legally required notices

Do Not Sell or Share My Personal Information

FLUFFELORA does not sell personal information in exchange for money.

However, certain advertising or analytics technologies may be considered a “sale,” “sharing,” or use of personal information for targeted advertising under some privacy laws. Where applicable, you may request to opt out of these activities through the privacy preference options available on our website or by contacting us at service@fluffelora.com.

Non-Discrimination

We will not unlawfully discriminate against you for exercising a privacy right available to you under applicable law.

Subject to applicable law, this means that we will not refuse goods or services, charge different prices, provide a different level or quality of service, or otherwise treat you unfairly solely because you exercised an applicable privacy right.

Appeals

If we deny your privacy request and applicable law provides you with a right to appeal, you may request that we review our decision by replying to the email containing that decision.

Please use Privacy Appeal as the subject line and briefly describe why you believe our decision should be reconsidered. We will review your appeal and respond in accordance with applicable legal requirements.

Response Time

We will respond to verified privacy requests within the timeframe required by applicable law. If we reasonably require additional time, we will notify you and explain the reason for the extension.

Additional Information

For additional details about how we collect, use, disclose, retain, and protect personal information, please review our Privacy Policy.

If you have questions about your privacy choices or would like to submit a privacy request, please contact us at:

Company Name: Suzhou Ruikangte Network Technology Co., Ltd.
Registered Address: 433 Jersey St, Lexington, Kentucky 40508, United States
Email: service@fluffelora.com