Shipping Policy

Overview

At FLUFFELORA, we aim to provide a clear, reliable, and convenient shipping experience for every customer.

This Shipping Policy explains how orders are processed, shipped, tracked, and delivered when you purchase pet grooming brushes, combs, and other grooming accessories from https://fluffelora.com/.

Please review the information below before placing your order.

Order Processing Time

Orders are generally processed within 1–3 business days after payment has been successfully confirmed.

Business days exclude weekends and public holidays.

During periods of high order volume, promotional events, or unexpected operational delays, processing may take longer than usual.

Once your order has been processed and dispatched, you will receive a shipping confirmation email when tracking information is available.

Please note that order processing time is separate from shipping and delivery time.

Shipping Destinations

FLUFFELORA primarily serves customers in the United States.

Shipping availability may vary depending on the delivery address, product availability, and logistics services supported at checkout.

If your destination is not available during checkout, we may be unable to fulfill your order to that location.

Estimated Delivery Time

For orders shipped to the United States, the estimated delivery time is generally 5–12 business days after dispatch.

The total estimated time from order placement to delivery includes:

• Order processing: 1–3 business days

• Shipping and transit: 5–12 business days

Delivery estimates are provided for reference and are not guaranteed arrival dates.

Actual delivery times may vary due to carrier operations, weather conditions, customs inspections, holidays, transportation disruptions, or other circumstances beyond our reasonable control.

Shipping Fees

FLUFFELORA offers free standard shipping on eligible orders of $49 or more.

For orders below $49, any applicable shipping charges will be displayed during checkout before payment is completed.

Shipping rates and eligibility may vary depending on the destination, order contents, and available delivery services.

The final shipping cost shown at checkout will apply to your order.

Order Tracking

Once your order has been shipped, we will provide tracking information by email when available.

Tracking updates may take some time to appear after the carrier receives the package.

You can use the tracking information provided to follow the progress of your shipment.

If you have not received tracking information after the expected processing period, please contact service@fluffelora.com with your order number.

Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

Please review your name, street address, apartment or unit number, city, state, ZIP code, and contact details before completing checkout